Terms and Conditions for Stars Luxury Transportation Services

  1. Agreement with Terms and Conditions: Acceptance of our services implies full agreement with the established terms and conditions.

  2. Late Fees: Each 30-minute delay by the client incurs an additional charge of $20, ensuring punctuality.

  3. Cancellation Policy: Cancellations with less than 3 hours' notice incur a 50% charge, ensuring efficient reservation management.

  4. Right of Admission: Stars Luxury reserves the right of admission to our vehicles, maintaining a safe and comfortable environment.

  5. Forgotten Items: We are not responsible for forgotten items, but we commit to reviewing and notifying about any left articles.

  6. Payment and Reservation Confirmation: A 50% payment in advance is required to confirm the reservation, facilitating effective planning.

  7. Itinerary Modifications: Changes to the itinerary must be notified at least 24 hours in advance for efficient adjustments.

  8. Liability for Intentional Damages: Intentional damages to our vehicles are the customer's responsibility.

  9. Delays Due to External Causes: Stars Luxury does not assume responsibility for delays caused by events beyond our control.

  10. Compliance with Local Regulations: Customers must adhere to local laws during the trip, maintaining a safe environment.

  11. Vehicle Change for Operational Reasons: We reserve the right to change assigned vehicles for operational reasons, ensuring efficient service.

  12. Request and Confirmation of Additional Services: Additional services must be requested and confirmed in advance for smooth execution.

  13. Liability for Loss or Damage to Personal Items: Stars Luxury does not assume responsibility for the loss or damage of customers' personal items.

  14. Respectful Behavior: Customers must behave respectfully towards staff and other passengers during the journey.

  15. Charges for Unplanned Deviations: Additional charges will apply for unplanned deviations during the service.

  16. Prohibition of Smoking and Illegal Substance Consumption: Smoking or consuming illegal substances is prohibited in our vehicles.

  17. Limitation of Liability for Indemnities: The customer acknowledges that Stars Luxury assumes no liability beyond the limits of our insurance policy.

  18. Waiver of Civil Lawsuits:The customer waives any right to sue civilly for services, fully accepting our terms and conditions.

  19. Commitment to Not Lodge Banking Disputes: The customer commits to not initiate any banking disputes after receiving the service.

  20. Modification of Terms: Stars Luxury reserves the right to modify these terms without prior notice.

  21. Accurate Information for Reservations: Customers are responsible for providing accurate information for reservations.

  22. Non-Refundable Payments, Except at Company's Discretion: Payments made are non-refundable, except in specific cases at the discretion of the company.

  23. No Responsibility for Unforeseen Events: Stars Luxury is not responsible for unforeseen events affecting the service.

  24. Rates Subject to Change: Service fees may be subject to change based on market conditions.

  25. Cleaning Charges: Additional charges will apply for excessive dirt or damage to the vehicles.