Terms and Conditions for Stars Luxury Transportation Services
Agreement with Terms and Conditions: Acceptance of our services implies full agreement with the established terms and conditions.
Late Fees: Each 30-minute delay by the client incurs an additional charge of $20, ensuring punctuality.
Cancellation Policy: Cancellations with less than 3 hours' notice incur a 50% charge, ensuring efficient reservation management.
Right of Admission: Stars Luxury reserves the right of admission to our vehicles, maintaining a safe and comfortable environment.
Forgotten Items: We are not responsible for forgotten items, but we commit to reviewing and notifying about any left articles.
Payment and Reservation Confirmation: A 50% payment in advance is required to confirm the reservation, facilitating effective planning.
Itinerary Modifications: Changes to the itinerary must be notified at least 24 hours in advance for efficient adjustments.
Liability for Intentional Damages: Intentional damages to our vehicles are the customer's responsibility.
Delays Due to External Causes: Stars Luxury does not assume responsibility for delays caused by events beyond our control.
Compliance with Local Regulations: Customers must adhere to local laws during the trip, maintaining a safe environment.
Vehicle Change for Operational Reasons: We reserve the right to change assigned vehicles for operational reasons, ensuring efficient service.
Request and Confirmation of Additional Services: Additional services must be requested and confirmed in advance for smooth execution.
Liability for Loss or Damage to Personal Items: Stars Luxury does not assume responsibility for the loss or damage of customers' personal items.
Respectful Behavior: Customers must behave respectfully towards staff and other passengers during the journey.
Charges for Unplanned Deviations: Additional charges will apply for unplanned deviations during the service.
Prohibition of Smoking and Illegal Substance Consumption: Smoking or consuming illegal substances is prohibited in our vehicles.
Limitation of Liability for Indemnities: The customer acknowledges that Stars Luxury assumes no liability beyond the limits of our insurance policy.
Waiver of Civil Lawsuits:The customer waives any right to sue civilly for services, fully accepting our terms and conditions.
Commitment to Not Lodge Banking Disputes: The customer commits to not initiate any banking disputes after receiving the service.
Modification of Terms: Stars Luxury reserves the right to modify these terms without prior notice.
Accurate Information for Reservations: Customers are responsible for providing accurate information for reservations.
Non-Refundable Payments, Except at Company's Discretion: Payments made are non-refundable, except in specific cases at the discretion of the company.
No Responsibility for Unforeseen Events: Stars Luxury is not responsible for unforeseen events affecting the service.
Rates Subject to Change: Service fees may be subject to change based on market conditions.
Cleaning Charges: Additional charges will apply for excessive dirt or damage to the vehicles.